What we deliver
Microsoft 365 is more than email. Done well, it’s the operating layer of a modern small business — Teams for chat and meetings, SharePoint for documents and shared process, Entra ID for identity, Defender for the security layer underneath. Done poorly, it’s a sprawl of expensive licences your team barely uses.
We help Canadian small businesses pick the right plan, configure the environment to real security baselines (not the defaults), and stay on as the team you call when something breaks or a new feature lands.
Where we usually start
Most engagements begin with a free 30-minute assessment, followed by a focused 1–2 week tenant review:
- Licence audit — are you paying for E5 features you’ll never use, or under-licensed for what you’re already doing? Pricing reviewed in CAD.
- Security posture — MFA enforcement, conditional access, sharing controls, basic data loss prevention.
- Backup and retention — Microsoft’s native retention is not a backup; we’ll tell you when that matters.
- Adoption gaps — which licensed features are sitting idle because nobody was trained on them.
You walk away with a written summary and a clear, optional proposal. No commitment to continue.
Common engagements
Email migration. We move mailboxes from Google Workspace, on-prem Exchange, hosted Exchange, and IMAP into Exchange Online — including the painful edge cases (shared mailboxes, distribution lists, MX cutover with no downtime).
SharePoint and Teams rollout. This is where most small-business Microsoft 365 deployments quietly fail. We design the information architecture before anyone starts creating sites, set permissions correctly, and train your team so it doesn’t become another shared drive.
Pay-as-you-go support. Instead of a fat monthly retainer, we offer a small monthly minimum plus billable hours when you need us. You get a guaranteed response time without paying for hours you never use.