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How to configure SharePoint Online so a Canadian small business can responsibly handle personal information under PIPEDA, without enterprise tooling or enterprise pricing.
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The Personal Information Protection and Electronic Documents Act doesn’t tell you to buy any particular product. It asks you to be accountable for personal information, limit collection to what you need, get reasonable consent, retain only as long as necessary, and protect what you keep.
For a small business, that translates into a small set of practical SharePoint configurations.
Most enterprise compliance features are designed for organisations with full-time privacy officers. Small businesses don’t need eDiscovery or Insider Risk Management to do PIPEDA right — they need the basic configuration above and a written retention policy somebody actually reads.
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